All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
We offer FREE standard shipping on all orders.
Any applicable customs duties, taxes, or import fees imposed by your country are the responsibility of the customer.
Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 2–5 business days to appear.
While we strive to deliver orders within the estimated timeframe, unexpected delays may occur. We appreciate your patience and understanding.
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
Estimated delivery times:
- Australia: 7–15 business days
- United States: 7–15 business days
- Canada: 7–18 business days
- United Kingdom: 7–15 business days
- Europe: 7–18 business days
- Rest of the World: 10–25 business days
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.
If you have any questions regarding shipping, please contact us at:
Email: arty.billow@gmail.com
We aim to respond to all inquiries within 24–48 business hours.