Shipping Policy

Thank you for shopping with us.

Order Processing

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• Australia: 7–15 business days
• United States: 7–15 business days
• Canada: 7–18 business days
• United Kingdom: 7–15 business days
• Europe: 7–18 business days
• Rest of the World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.

Shipping Costs

We offer FREE standard shipping on all orders.

Any applicable customs duties, taxes, or import fees imposed by your country are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 2–5 business days to appear.

Delays

While we strive to deliver orders within the estimated timeframe, unexpected delays may occur. We appreciate your patience and understanding.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: arty.billow@gmail.com

We aim to respond to all inquiries within 24–48 business hours.